How Klefen handles information

What is collected

When you voluntarily submit the Talk to Dave form, Klefen collects your name, business, email address, office location and enquiry message. You can also provide a phone number and coffee order.

Hosting and security services may process ordinary technical information required to deliver and protect the website.

How it is used

• Read and respond to the enquiry.
• Assess whether Klefen may be able to help.
• Arrange a conversation.
• Maintain reasonable business records.
• Operate and protect the website.
• Meet applicable legal obligations.

Klefen does not sell submitted personal information or use enquiry details for unrelated mass marketing.

Service providers

Klefen uses service providers to operate the website, including:

• Resend for email delivery.
• Cloudflare Turnstile for bot and abuse protection. Turnstile processes browser signals needed for its security function and does not access form entries or other page inputs.
• Website hosting and database infrastructure.

Storage and retention

Information is retained only for as long as reasonably needed for the enquiry, business records, security and applicable legal requirements.

Access, correction and questions

Contact david@klefen.com.au to ask about your information or request reasonable access, correction or deletion, subject to any information Klefen needs to retain.

Cookies and tracking

The private admin area uses authentication and session functionality. Turnstile performs security checks on the enquiry form.

Klefen uses Google Tag Manager and Google Ads conversion tracking to understand whether advertising leads to an enquiry. Google may use cookies and process information such as your IP address, browser and device details, pages visited and advertising identifiers. You can read more in Google's Privacy Policy.